Customer Testimonials

Just want to throw another shot out to deliver Chevrolet boy with a delillo it's customer service number one when you're in need of anything they are on top of it from the general manager Tom Gardner to my salesperson John Hollywood just want to tell you John thank you for all the great deals all the great service and whatever I'm in a pinch you get me out of it wouldn't go anywhere else it's a little Chevrolet number one thanks again

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I can't say enough good things about this dealership Dave the sales manager is a nice and easy to work with man and our sales associate. Philip was beyond helpful and just a good man with professional customer service and they met all of our needs.

I recently had the pleasure of working with Shawn, an outstanding car salesman who made our car-buying experience truly exceptional. My wife and I were in the market for a Chevy Traverse LT AWD, and Shawn went above and beyond to ensure we got the best possible deal. Shawn got our monthly payment down without spiking the down payment. Delillo Chevrolet has zero add ons and is truly hassle free. Will be coming back for future car purchases. Thank you!

I had an amazing experience working with Shawn at this dealership! From the moment we walked in, he was incredibly kind and welcoming. Shawn's knowledge about the cars was helpful in determining the right fit for me. He explained everything clearly, making sure I understood all the details. He was also very efficient in handling the process, which made everything go smoothly. Not only did he help me find the car, but he also took the time to set up all the features and answer any questions I had. His patience and professionalism made the whole experience enjoyable. Highly ... Read More

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Yelp - Mar 20, 2025

I had an amazing experience working with Shawn at this dealership! From the moment we walked in, he was incredibly kind and welcoming. Shawn's knowledge about the cars was helpful in determining the right fit for me. He explained everything clearly, making sure I understood all the details. He was also very efficient in handling the process, which made everything go smoothly. Not only did he help me find the car, but he also took the time to set up all the features and answer any questions I had. His patience and professionalism made the whole experience enjoyable. Highly recommend Shawn for anyone looking to buy a car!

I had the pleasure of purchasing my new 2025 Equinox from Delillo Chevrolet this month and what a great experience. They were very knowledgeable and gave me a great deal. I would recommend them to anyone looking for a new car. As they say "Delillo Did It!!!" Thank you again.

Shawn was amazing in every way. He went above & beyond with getting us into the truck my husband wanted. We visited several dealerships in the area and came back to Shawn because he was so easy to work with, no up sales and didn't pressure us into something we didn't want. I can't recommend this dealership enough! This is the 2nd vehicle we have bought from Delillo and they have our business for life! Shawn is the man go see him!

Shawn was great. He found my exact truck I was looking for. Great experience buying my new Silverado 1500. Will recommend to all my friends and family.

Walked back in to DeLillo 5 years later and I am still impressed by the services . Shout out to David Gonzalez great experience! I highly recommend this spot.

Got my car serviced quick and easy! Def recommend and everyone is so lovely will be going back. 🙂

Car buying is never easy ... unless you decide to check out DeLillo Chevrolet. I was dreading shopping for a new car and have put it off for years. I started exploring what I might like and had almost given up on Chevrolet because of the very poor service I received at the Chevy dealership closet to my home. I had visited that dealership twice and it confirmed everything I thought to be true about car buying. However when I googled other options DeLillo showed up, which is not convenient by any means ... but I decided to give them a call ... Read More

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Yelp - Dec 30, 2024

Car buying is never easy ... unless you decide to check out DeLillo Chevrolet. I was dreading shopping for a new car and have put it off for years. I started exploring what I might like and had almost given up on Chevrolet because of the very poor service I received at the Chevy dealership closet to my home. I had visited that dealership twice and it confirmed everything I thought to be true about car buying. However when I googled other options DeLillo showed up, which is not convenient by any means ... but I decided to give them a call to see if I could come in yesterday to test drive a car I saw in inventory. I was immediately connected with Mike who made everything so easy ... when I arrived the car I had request was waiting for me to test drive with a "Welcome/My Name" tag hanging from the mirror. This is the first time I'd been car shopping in 25 years because I dreaded it so. And Mike took his time with me ... answering all of my questions ... touring me around other potential options ... answering more questions more looks around. This was to be the beginning of my search ... I had planned to go to other car dealerships (Honda, Kia etc) to check out comparable models ... but Mike just made it so easy ... no haggling ... I really felt like I was getting the bottom line best deal (especially after the poor experience at the other dealership where I felt like a shell game was being played). Walking in to DeLillo just felt different. It felt like a family run business (which - turns out it is) everyone is so kind and well ... turns out - after 25 years I finally bought a new car ... thanks to Mike and the team and I absolutely love it!!!!

My experience here was great. Shawn was really easy to do business with. He beat other offers from other dealerships & provided me with numbers over the phone. I took some stuff off my old truck which took long but he was patient with me & even helped me take some stuff off. I forgot some stuff on my old truck & they grabbed it for me & made it available for pick up. Ask for Shawn, he will help you & make the stressful process of buying a car easier.

Last week we bought a Tahoe from Mike at DeLillo and it was one of the greatest car buy experiences. Mike was super knowledgeable, patient and helped make the whole process easy and smooth. The dealership itself was beautiful, super clean and all the staff was friendly and helpful. We will definitely buy from here again and I highly recommend Mike and DeLillo Chevrolet if you are considering a Chevy.

John Heinle at DeLillo Chevrolet worked to earn my business. I bought a service truck from DeLillo after a miserable experience at Penske Chevrolet of Cerritos, where I walked out after they played games with the documents, put things in I didn't want - and generally what I view as underhanded dealings - but John Heinle made sure my experience was better. He came to my office to drop off the vehicle and do the contracts and, when there was a hiccup with some rust (which seems to happen on service truck bodies), he took the vehicle to have ... Read More

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Yelp - Sep 24, 2024

John Heinle at DeLillo Chevrolet worked to earn my business. I bought a service truck from DeLillo after a miserable experience at Penske Chevrolet of Cerritos, where I walked out after they played games with the documents, put things in I didn't want - and generally what I view as underhanded dealings - but John Heinle made sure my experience was better. He came to my office to drop off the vehicle and do the contracts and, when there was a hiccup with some rust (which seems to happen on service truck bodies), he took the vehicle to have that addressed. This means he recognized the value of my time and in providing good service. I hope to be buying another vehicle from DeLillo ... which will be my first call.

Worth the drive!!! I drove over 300 miles to buy my truck at this dealership. Modesto to Huntington Beach. They made the process so easy to do remotely. The dealership watched out for my interest and had everything ready to go when I arrived with my trade in. Best experience I have had!!! I dealt with David and Gilbert. Incrdible

Delillo was one of the best car buying experiences I've had over several decades of life. A young man named Gilbert made the whole process pleasant. No pressure just results. I highly recommend this dealership.

This is my second 5 star review for this dealership. Just purchased a car for my son and again the sales experience was great. Thanks Shawn for helping my wife and son feel so at ease.

This review is strictly for JUSTIN over at the Delillo Chevrolet, service department! He's helped me out for over a year now getting my trucks hiccups taken care of! He's always helping me to the fullest extent of his ability. He's very professional and knows his line of work very well!

Had a great experience bringing my truck here for recall repair! I was treated like a high value customer even though I wasn't buying or spending. My service agent "Justin" was amazing, friendly, attentive, it was a great experience /service from the entire staff, and it really stood out that they go above and beyond for their customers at Delillo. Thank you Justin and staff, I will definitely be back.

I had made an internet inquiry via a partnership between TrueCar and my credit union - the price I was quoted was acceptable to me and by the time I had the quote via email I had already received a text from a Delillo salesman. The salesman was professional, responsive and honest via text and phone and we nailed down all the details. I had scheduled for delivery the following day, the salesman I had been working with was scheduled to be off that day so he set me up with someone else to finish up the deal upon arrival. ... Read More

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Yelp - Jul 26, 2024

I had made an internet inquiry via a partnership between TrueCar and my credit union - the price I was quoted was acceptable to me and by the time I had the quote via email I had already received a text from a Delillo salesman. The salesman was professional, responsive and honest via text and phone and we nailed down all the details. I had scheduled for delivery the following day, the salesman I had been working with was scheduled to be off that day so he set me up with someone else to finish up the deal upon arrival. Upon arrival at the scheduled time, my truck was prepped and ready, and the salesman came out and met me and greeted me by name. We went inside, finished up the deal and I was out of there within an hour. This is the cleanest dealership and the most professional sales people I have ever worked with. These gentlemen were professional in their interactions and their appearance...both often forgotten skills in salesmanship these days. I would recommend a Chevrolet to anybody in the SoCal area.

Thanks again to an awesome sales consultant , Shawn Binkowski! We really appreciate your help in getting us in a beautiful new truck ! I definitely would recommend stopping in for a new car, truck , or suv from Shawn!

I'd like to thank Shawn Binkowski for helping me find a truck within my budget and giving me a great overall experience with Chevrolet. He was easy to talk to and made it easy to buy the truck. One of the best car salesman I have worked with. Thank you again Shawn!

Purchased two cars from Delillo and both experiences were extremely positive. In both cases, the pricing was fair, the salesmen were professional, and our interactions with the general manager were great. We bought two solid and reliable cars for a fair price and couldn't be happier.

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Ivan, Justin and Mike F took great care of us and our car. I definitely am comfortable bringing my vehicle here. I drive about 18 miles to get here, and pass plenty of other shops. My point is: the other shops fail in comparison! A special shout out to Art and the body shop!

Had a good buying experience (for once) while purchasing a new car (2023 Traverse) from Delillo Chevrolet. We responded to their advertisement and they actually had two (not just one) almost identical vehicles, in different trims, to choose from. The salesman was very knowledgeable and quickly explained (and showed) the differences in trim between the two and where and how then the price of the two differed. It was very easy and comfortable for us to make up our minds as to which trim best suited our needs as well as pocket book. The sales contract and follow on paper work ... Read More

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Yelp - May 15, 2024

Had a good buying experience (for once) while purchasing a new car (2023 Traverse) from Delillo Chevrolet. We responded to their advertisement and they actually had two (not just one) almost identical vehicles, in different trims, to choose from. The salesman was very knowledgeable and quickly explained (and showed) the differences in trim between the two and where and how then the price of the two differed. It was very easy and comfortable for us to make up our minds as to which trim best suited our needs as well as pocket book. The sales contract and follow on paper work went smooth and the process was completed in a timely manner. We left feeling we had made a good purchase and at a "fair" price.

Good people and a great no stress process, I’d recommend to anyone that’s looking for an enjoyable experience. Sincerely

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This is a perfect example of a company who could care less about the community they serve

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Worst service department. ruined my vehicle. been 2 months and they still haven't fixed my issues and keep trying to get me to take the car back without fixing the issue. Went into service on 7/14/22 because my rpm gage was jumping and ac wasn't working. Phil in service told me to get my transmission harness replaced to the new updated harness (simple fix) from what Phil in service told me. I received the car back for the first time a month later on 8/15/22. My issues werent fixed. Rpm gage still jumping. Ac not working. The car wasn't even ... Read More

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DealerRater - Oct 5, 2022

Worst service department. ruined my vehicle. been 2 months and they still haven't fixed my issues and keep trying to get me to take the car back without fixing the issue. Went into service on 7/14/22 because my rpm gage was jumping and ac wasn't working. Phil in service told me to get my transmission harness replaced to the new updated harness (simple fix) from what Phil in service told me. I received the car back for the first time a month later on 8/15/22. My issues werent fixed. Rpm gage still jumping. Ac not working. The car wasn't even washed. It was covered in so much dirt you couldnt even see the black paint under the dirt. had not been touched or cleaned the entire MONTH it was there. I had Manny from sales and Wendell the sales manager take pictures of this issue. not washing the vehicle caused multiple paint issues, ruined my roof with bird droppings that had oxidized through the clearcoat. My right exhaust was bent. scratches and dents everywhere on the vehicle. and my partial vinyl wrap was ruined due to pitting from improper care. After addressing the issue with the service manager Mike, and the bodyshop manager Art, they have been giving me the run around for over a month, currently 9/17/22 and I still don't have my vehicle. They keep saying they are going to fix my issue, then I will go a whole week without hearing anything from them. each time I have reached out asking they tell me different information. First they said they would fix the exhaust, fix the roof and paint, and fix my vinyl wrap. Then a week goes by and no updates, at the end of the week I reach out, they tell me the car is done after I contact them. I go to the dealer today only to find out that none of my issues have been solved, exhaust is still bent, new scratches on my vehicle, my trunk was left open for some reason and now Art the body shop manager txt me saying the vinyl wrap is a service issue and has to go through service after saying on the phone to me and multiple other people that he would fix it. Mike and Art have been doing nothing but giving me the run around. Mike sent me to art to have my issues fixed, and now Art keeps trying to send me back to mike. Neither of them want to own up or fix the issue. It's 9/17/22 and I still don't have my car and none of my issues have been fixed. I dropped the car off on 7/14/22. Avoid this Dealership like the plague. They will ruin your property and do anything and everything in their power not to fix it. The Service department has one goal, and it doesn't involve helping the customer in the slightest. A family owned dealership that won't even right their own wrongs... They will destroy your vehicle and leave it sitting in dirt, act like nothings wrong and take no responsibility.

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Headliner damage do to what appears to be leak over rear window. Tech gave no suggestions or recommendations! Stated the camper shell must be removed. Why that has anything to do with the problem is beyond me! No help what do ever!

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So you’re thinking about buying a car from DeLillo Chevrolet? Here’s my advice...pump the brakes and fasten your seatbelts. You will not believe how my wife and I were treated by this dealership. From the salesman all the way to the general manager. I will cite dates and times and include photo’s of text messages sent from the salesman to my wife. A little background on us. We are Huntington Beach residents. We have raised 7 adult children that are now between the ages of 23-31. We are both High School teachers and I was the Men’... Read More

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DealerRater - Apr 7, 2021

So you’re thinking about buying a car from DeLillo Chevrolet? Here’s my advice...pump the brakes and fasten your seatbelts. You will not believe how my wife and I were treated by this dealership. From the salesman all the way to the general manager. I will cite dates and times and include photo’s of text messages sent from the salesman to my wife. A little background on us. We are Huntington Beach residents. We have raised 7 adult children that are now between the ages of 23-31. We are both High School teachers and I was the Men’s & Women’s Head Track Coach at Golden West College for 29 years. We are well established in this community and between both of us we have a few thousand former athletes and students. I am 60 years old and have bought plenty of cars (new and used) from a variety of dealerships. So my wife wants a convertible Camaro and she finds one at DeLillo Chevrolet right here on Beach Blvd in Huntington Beach, about a mile and a half from our home. We visit the dealership on Tuesday 3/30 in the afternoon. We look at this silver 2019 convertible Camaro. The sticker was like 22,995. We like the car. I notice these scrapes on the passenger door and point them out to the salesman, Justin Bond. He asks me, “If I get these fixed, would you be interested in the car?”. I respond, “get this fixed and I will buy the car”. He goes to to get this cleared with his manager. He comes back out and says, “the car will be fixed by Friday. Can we make an appointment for you on Saturday?”. We agree and make an appointment for 9:00am Saturday (4/3). He calls us on Friday (4/2) and tells us they discovered a problem with the convertible top and since it is still under warranty, they are going to get it repaired but the car won’t be ready until Monday (4/5) because they are getting it repaired “off site”. So on Monday (4/5) at 12- noon, my wife gets a text from another salesman named John Buhs at 12 noon. He states, Justin is out of the office and they are waiting for the car to arrive at the dealership. My wife asks when we can come over. He says, “I’ll keep you updated”. He then says the car will be ready tomorrow (4/6), I hope that works for you. Then today, (4/6) John sends a text at 2:26pm saying the Camaro will be here at 4:30pm. My wife arrives at 5:00pm and is told the car is currently being sold to somebody else. My wife calls me, I head over to the dealership to talk to the general manager, Tom Gardner. He really has no interest in the story I just told and basically tells me, “That’s how we do business”. So at this point, it’s no longer about the car but more about how we were strung along by the entire sales staff at DeLillo Chevrolet and how they completely led us on, wasted our time, and deceived us through the entire process. I highly recommend you DO NOT do business with this dealership. I will be sharing this review on every platform related to purchasing automobiles. I am also reporting them to GM consumer complaints and I will be sharing this story with Mary Barra (CEO of General Motors) and the local BBB. Buyer beware! Stay clear of DeLillio Chevrolet in Huntington Beach. Please view my photo’s to see the text conversations between my wife and the two salesman Justin Bond and John Buhs. Matt Simpson

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My mom got mislead/scam into buying a car from them. She leased a Chevy volt and the lease was up so she went in and see what options did she have at lease end. She was presented with 2 options: 1. To pay the over mileage fee + end of lease documentation fee and and return the vehicle or 2. To purchase the vehicle at agreed price and no over mileage fee or lease end fee will be due. My mom went with option 2. 2 days later we received a letter from GM financial saying we owed them ~$1100 in mileage fee, my brother brought ... Read More

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DealerRater - Oct 25, 2019

My mom got mislead/scam into buying a car from them. She leased a Chevy volt and the lease was up so she went in and see what options did she have at lease end. She was presented with 2 options: 1. To pay the over mileage fee + end of lease documentation fee and and return the vehicle or 2. To purchase the vehicle at agreed price and no over mileage fee or lease end fee will be due. My mom went with option 2. 2 days later we received a letter from GM financial saying we owed them ~$1100 in mileage fee, my brother brought in the letter and the salesperson wasn't on site so customer service asked my brother to leave the letter and they will find out the problem and will call us if there is anything wrong. We didn't receive any call or follow up from them so we thought it has been taken care of. Fast forward 9 months, we started to receive letters and phone calls from GM saying that we still owe them the money. When I called the sales person he denied making the promise of waiving the over mileage fee and claimed he presented different options and we chose the one that still needs to settle the mileage fee even with the purchase of the car so we are still responsible for it. If my mom would have known she is still responsible for the fee then she would most likely went with another options and just end the lease.

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Great customer service, non-pushy, Stephanie was non-pushy, very knowledgeable. The manager was very nice and personable. I will recommend to all my friends.

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9/30/2016 I had just a great experience leasing a new 2017 Volt at DeLillo Chevrolet. I worked with Stephanie. She was knowledgeable, very professional, and got me through the paperwork quickly. It's the fastest car buying experience I've every had. and I've bought a number of cars over the years. Honestly, this is the first American made vehicle I've ever owned but I've heard such great things about the Volt that I thought I'd take a chance. If the car works anything like the purchasing experience I had at DeLillo then I'm in for a ... Read More

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DealerRater - Oct 1, 2016

9/30/2016 I had just a great experience leasing a new 2017 Volt at DeLillo Chevrolet. I worked with Stephanie. She was knowledgeable, very professional, and got me through the paperwork quickly. It's the fastest car buying experience I've every had. and I've bought a number of cars over the years. Honestly, this is the first American made vehicle I've ever owned but I've heard such great things about the Volt that I thought I'd take a chance. If the car works anything like the purchasing experience I had at DeLillo then I'm in for a fantastic ride!

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